How do I cancel a domain name I no longer need?

Domain names are registered for a specific period, usually between 1 to 10 years. Domain names that are no longer required can be simply left to expire at their expiry date (but please double check the domain isn't set to auto-renew). If the domain name must be deleted for any reason prior to the expiry date, please contact us to request that it is deleted. Depending on the domain extension, we may require a signed letter confirming the request.

If you have an email or web hosting associated with the domain you wish to cancel you will need to cancel these services separately. We do not cancel hosting subscriptions under the assumption customers no longer need it, even when a domain is no longer current or active.

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